Controller and contact details
The controller is SIA “AGGA Brokeris”, registration number 40103241136, legal address: Ulbrokas iela 44A, Riga, LV-1021, Latvia.
You can contact us by email at info@agga.lv or by phone at 29446479, 26487114.
Personal data we process
- Contact details: name, surname, phone number, email address, and company name if provided.
- Information submitted in an insurance offer or consultation request.
- Technical website operation data, such as server logs, request time, IP address, browser type, and security event information.
- If privacy-friendly analytics is enabled, we may process anonymised or aggregated visit data without cookies.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Respond to questions and prepare an insurance offer. | GDPR Article 6(1)(b): steps before entering into a contract or contract performance. |
| Communicate about requests and provide client service. | GDPR Article 6(1)(b) and 6(1)(f): legitimate interest in communication and service quality. |
| Comply with legal requirements. | GDPR Article 6(1)(c): legal obligation. |
| Maintain website security and technical operation. | GDPR Article 6(1)(f): legitimate interest in protecting the website and systems. |
| Analyse website visits in aggregated form, if such a tool is enabled. | GDPR Article 6(1)(f), where no cookies or similar technologies requiring consent are used. |
Recipients
We may disclose data to insurers, reinsurers, or other insurance market participants when needed to prepare an offer, issue a policy, or handle claims.
Data may also be processed by IT, email, hosting, CRM, accounting, and legal service providers.
Where required by law, data may be disclosed to public authorities, supervisory authorities, or courts.
Retention
- Request and correspondence data is kept as long as needed to process the request and communicate with you, usually up to 2 years after the last contact if no contract is concluded.
- If a contract or policy is issued, service-related data is kept during the service and afterwards as long as required by law, accounting, and possible claim defence.
- Server security logs are kept for a limited period needed for technical security, incident investigation, and maintenance.
Your rights
You have the right to request access, rectification, erasure, restriction, data portability, and to object to processing based on legitimate interests. If processing is based on consent, you may withdraw consent at any time.
Complaints
If you believe your data is processed unlawfully, please contact us first. You also have the right to complain to the Latvian Data State Inspectorate: Elijas iela 17, Riga, LV-1050, email pasts@dvi.gov.lv, website www.dvi.gov.lv.
Cookies and similar technologies
The website uses only technical cookies or browser storage necessary for website operation, security, or a function explicitly requested by the user. The website currently does not use marketing cookies or other cookies requiring user consent. If we use cookies or similar technologies requiring consent in the future, we will provide a free, clear, and equivalent choice to accept or reject them before use.